Why Don’t My AirPods Work on Calls? Here’s What You Need to Know

Are you experiencing issues with your AirPods during phone calls? You’re not alone. Many AirPods users have reported problems with their device’s microphone and audio during phone calls. This can be frustrating, especially if you rely on your AirPods for work or personal use. In this article, we will explore some of the reasons why your AirPods may not be working during phone calls and provide some solutions to fix the problem.
One of the most common reasons why AirPods don’t work during phone calls is due to a connectivity issue. Sometimes, the AirPods may not connect properly to your device, resulting in poor audio quality or no sound at all. Additionally, the microphone on your AirPods may be blocked, causing issues with the audio during phone calls. In this article, we will provide some solutions to these problems and help you get your AirPods working again. So, let’s dive in and explore some of the reasons why your AirPods may not be working during phone calls.
Understanding the Basics
What are Airpods?
AirPods are wireless earbuds designed and developed by Apple Inc. They were first released in December 2016 and have since become a popular choice for wireless earbuds. The AirPods are sleek and compact, and they come with a charging case that provides additional battery life.
The AirPods are designed to work seamlessly with Apple devices like iPhones, iPads, and Macs. They use Bluetooth technology to connect to your device and provide a wireless listening experience.
How Do Airpods Function on Calls?
When you receive a call on your iPhone, you can answer it using your AirPods. The AirPods have a built-in microphone that allows you to speak to the person on the other end of the call. The AirPods also have sensors that detect when they are in your ears, so they automatically pause the music or audio that you’re listening to when you take them out of your ears.
If you’re experiencing issues with your AirPods during phone calls, there are a few things you can try. First, make sure that your AirPods are charged and connected to your device. You can check the battery life of your AirPods by opening the case near your iPhone and looking at the battery widget on your device.
If your AirPods are connected and charged, but you’re still experiencing issues during phone calls, you can try resetting your AirPods. To reset your AirPods, place them in the charging case and hold down the button on the back of the case until the status light flashes amber.
AirPods are wireless earbuds designed by Apple that use Bluetooth technology to connect to your device. They have a built-in microphone that allows you to make and receive phone calls. If you’re experiencing issues with your AirPods during phone calls, try resetting them or checking their battery life.
Common Issues and Troubleshooting
If you’re experiencing issues with your AirPods during phone calls, you’re not alone. There are a few common issues that users encounter, but fortunately, most of them can be resolved with some simple troubleshooting steps.
Bluetooth Connectivity Problems
One of the most common issues with AirPods is Bluetooth connectivity problems. If you’re having trouble connecting your AirPods to your phone or experiencing frequent disconnections, try the following:
- Make sure your AirPods are charged and in range of your device.
- Turn Bluetooth off and on again on your device.
- Reset your AirPods by holding down the button on the back of the case until the light flashes amber, then white.
- Forget your AirPods from your device and re-pair them.
Microphone Issues
Another common issue with AirPods is microphone problems. If the person on the other end of the call can’t hear you or you sound muffled, try the following:
- Make sure your AirPods are clean and free of debris.
- Check that the microphone is not blocked by your hair, clothing, or anything else.
- Adjust the position of your AirPods to ensure the microphone is close to your mouth.
- Try speaking louder or closer to the microphone.
Sound Quality Concerns
If you’re experiencing sound quality issues during phone calls, try the following:
- Make sure your AirPods are clean and free of debris.
- Adjust the volume on your device or in the settings of the app you’re using.
- Check that the audio output is set to your AirPods.
- Try resetting your AirPods.
By following these troubleshooting steps, you should be able to resolve most issues with your AirPods during phone calls. If you continue to experience problems, contact Apple support for further assistance.
Device Specific Problems
Issues with iPhone
AirPods are designed to work seamlessly with Apple devices, but sometimes they can encounter problems. If you’re having issues with your AirPods on an iPhone, here are some things to check:
- Make sure your iPhone is running the latest version of iOS.
- Check that your AirPods are fully charged. If they aren’t, place them in the charging case for at least 15 minutes.
- Try resetting your AirPods by placing them in the case, pressing and holding the button on the back of the case until the LED light flashes, and then pairing them again with your iPhone.
- If you’re still having issues, go to Settings > Bluetooth on your iPhone and tap the “i” icon next to your AirPods. From there, you can forget the device and then reconnect it.
Problems with Android
While AirPods are primarily designed for use with Apple devices, they can also work with Android devices. However, there may be some compatibility issues. If you’re having problems with your AirPods on an Android device, here are some things to check:
- Make sure your Android device is running the latest version of the operating system.
- Check that your AirPods are fully charged. If they aren’t, place them in the charging case for at least 15 minutes.
- Try resetting your AirPods by placing them in the case, pressing and holding the button on the back of the case until the LED light flashes, and then pairing them again with your Android device.
- Some Android devices may have limited functionality with AirPods, such as the inability to use Siri or access certain features. Check with your device manufacturer for compatibility information.
Remember, if you’re having trouble with your AirPods, always check for software updates and make sure your device is fully charged. If problems persist, try resetting your AirPods or contacting Apple Support for further assistance.
Advanced Solutions
Resetting Your Airpods
If the basic solutions did not work, you may need to reset your AirPods. Here’s how to do it:
- Put your AirPods in their case and close the lid.
- Wait for about 30 seconds.
- Open the lid and press and hold the setup button on the back of the case until the status light flashes amber.
- Release the button and wait for the light to flash white.
- Reconnect your AirPods to your device.
Updating Your Device’s Software
If resetting your AirPods did not work, try updating your device’s software. Here’s how to do it:
- Connect your device to a Wi-Fi network.
- Go to Settings > General > Software Update.
- If an update is available, tap Download and Install.
- Follow the on-screen instructions to complete the update.
Updating your device’s software can help fix any bugs or issues that may be causing your AirPods to not work properly.
Remember, if none of these solutions work, you may need to contact Apple Support for further assistance.
When to Seek Professional Help
If you’ve tried all the troubleshooting steps and your AirPods still don’t work on phone calls, it may be time to seek professional help. Here are a few scenarios where seeking professional help might be the best option:
- Hardware issues: If your AirPods are physically damaged or broken, you may need to get them repaired or replaced. You can contact Apple Support or visit an Apple Store for assistance. Keep in mind that if your AirPods are out of warranty, there may be a fee for repairs or replacements.
- Software issues: If you’ve tried resetting your AirPods and updating your device’s software, but the problem persists, there may be an issue with the software on your AirPods. In this case, you can contact Apple Support or visit an Apple Store for assistance. They may be able to diagnose and fix the issue for you.
- Compatibility issues: If you’re having trouble connecting your AirPods to a specific device, it may be a compatibility issue. Check the device’s specifications to ensure that it is compatible with AirPods. If the device is compatible, but you still can’t connect your AirPods, you can contact the device manufacturer or Apple Support for assistance.
Remember, seeking professional help should always be a last resort. Before contacting Apple Support or visiting an Apple Store, make sure you’ve tried all the troubleshooting steps and have ruled out any user error.