How to Stop AirPods from Hanging Up Calls: Quick and Easy Fixes

Are you tired of your AirPods hanging up your calls every time you remove one of them? It can be frustrating when you’re in the middle of an important conversation and your AirPods disconnect without warning. Fortunately, there are several easy steps you can take to prevent this from happening.

First, make sure you’re using the latest version of iOS on your iPhone or iPad. Apple frequently releases updates that address bugs and improve performance, so it’s important to keep your devices up to date.

Next, try resetting your AirPods by placing them in their case and holding down the button on the back until the LED light flashes.

Finally, adjust the settings on your AirPods to ensure they’re configured correctly for your needs. By following these simple tips, you can enjoy uninterrupted calls with your AirPods.

Understanding the Issue

AirPods are a popular accessory for Apple devices, providing users with a wireless and convenient way to listen to music, make phone calls, and more. However, some users have reported issues with their AirPods hanging up calls unexpectedly. This can be frustrating and disruptive, especially if you rely on your AirPods for work or other important calls.

There are several reasons why your AirPods may be hanging up calls, including:

• Connection issues: If your AirPods are not properly connected to your device, they may disconnect during a call, causing it to hang up.
• Software issues: Bugs or glitches in the software of your AirPods or device can also cause them to hang up calls unexpectedly.
• Physical issues: Damage to your AirPods or their components, such as the microphone or speaker, can also cause them to hang up calls.

To determine the cause of the issue, it’s important to troubleshoot your AirPods and device. This may involve cleaning your AirPods, resetting them, or updating your device’s software. If the issue persists, you may need to contact Apple support for further assistance.

In the following sections, we’ll explore some common solutions to help you stop your AirPods from hanging up calls. By following these steps, you can hopefully resolve the issue and enjoy uninterrupted calls with your AirPods.

Checking Your AirPods Settings

If you’re experiencing issues with your AirPods hanging up calls, it’s worth checking your AirPods settings to make sure they’re optimized for your needs. Here are some sub-sections to help you adjust your settings:

Optimizing Double-Tap Settings

One of the most convenient ways to control your AirPods is by using the double-tap feature. By default, double-tapping either AirPod will play or pause audio, but you can customize this setting to suit your needs.

To change your AirPods’ double-tap settings, follow these steps:

1. Open the Settings app on your iPhone or iPad.
2. Tap Bluetooth, then tap the “i” icon next to your AirPods.
3. Tap Left or Right under Double-Tap on AirPod to choose what happens when you double-tap the corresponding AirPod.
4. Choose an action from the list of options.

Adjusting Automatic Ear Detection

AirPods come with a feature called Automatic Ear Detection, which pauses audio when you take one or both AirPods out of your ears. This feature can be useful, but it can also cause issues if you’re experiencing problems with your AirPods hanging up calls.

To turn off Automatic Ear Detection, follow these steps:

1. Open the Settings app on your iPhone or iPad.
2. Tap Bluetooth, then tap the “i” icon next to your AirPods.
3. Toggle off Automatic Ear Detection.

By adjusting your AirPods’ settings, you can help prevent issues with hanging up calls. If you’re still experiencing issues, try resetting your AirPods or contacting Apple Support for further assistance.

Updating Your Device Software

One possible solution to fix the issue of AirPods hanging up calls is to update the firmware of your device. Here’s how to check if your AirPods are up to date:

1. On your iPhone or iPad, open the Settings app.
2. Tap on General, then About.
3. Scroll down and tap on AirPods.
4. Check the number next to Firmware Version.

Firmware updates for AirPods are done automatically. To ensure your AirPods are updated, follow these steps:

1. Place your AirPods in their charging case, and ensure the case is charged or connected to power.
2. Connect your AirPods to your iPhone or iPad by opening the lid near your device.
3. Ensure that your iOS device is connected to Wi-Fi and that it’s close to your charging case with the AirPods inside.
4. The update should happen automatically without user intervention. It may take some time for the update to be installed.

It’s important to note that there is no manual way to force an AirPod firmware update, and there isn’t a prompt to update them. The AirPods will automatically update when the above conditions are met. If you believe your AirPods aren’t updating, you can contact Apple Support for further assistance.

Resetting Your AirPods

If you’re having trouble with your AirPods hanging up calls, resetting them might help. Here’s how to do it:

1. Put your AirPods in their charging case.
2. Keep the lid of the charging case open.
3. On your iPhone or iPad, go to Settings > Bluetooth. Find your AirPods in the list of devices and tap the “i” icon next to them.
4. Tap “Forget This Device” and confirm your choice to remove the AirPods from your device’s memory.
5. With the AirPods still in the open charging case, press and hold the setup button on the back of the case for about 15 seconds. Release the button when the status light starts flashing white.
6. The AirPods are now reset and ready to be set up again. Close and reopen the charging case lid, hold the case with your AirPods inside next to your iPhone or iPad, and follow the on-screen steps to reconnect your AirPods.

Note: Resetting your AirPods will erase your settings for them, so you will need to reconfigure any custom settings such as double-tap actions and ear detection preferences once they have been paired with your device again. If the issues persist even after resetting, it’s a good idea to contact Apple Support for further assistance.

Contacting Apple Support

If you’re still experiencing issues with your AirPods hanging up calls, it might be time to contact Apple Support for further assistance. Here are a few ways to get in touch with them:

Phone Support

You can talk to an Apple Advisor by calling the Apple Support phone number for your country or region. They’ll be able to troubleshoot the issue with you and provide any necessary solutions.

Chat Support

Another option is to use Apple’s chat support feature. This allows you to chat with an Apple Advisor in real time and get help with your issue. To access this feature, go to the Apple Support website and click on “Contact Support.”

Genius Bar Appointment

If you prefer to speak with someone in person, you can make a Genius Bar appointment at your local Apple Store. An Apple employee will be able to diagnose the issue and provide a solution.

Before contacting Apple Support, make sure you have the following information ready:

• Your AirPods model (first generation, second generation, AirPods Pro, or AirPods Max)
• The device you’re using with your AirPods (iPhone, iPad, Mac, etc.)
• A detailed description of the issue you’re experiencing

By providing this information upfront, you’ll help the Apple Advisor diagnose the issue more quickly and accurately.

Conclusion

Experiencing an unintended hangup during calls while using AirPods can be frustrating, but several solutions can help resolve this issue.

Firstly, it is important to ensure that your AirPods are fully charged and updated to the latest firmware version. This can be done by placing them in the charging case and connecting the case to a power source.

Additionally, adjusting the settings on your iPhone can also be helpful. For example, disabling the “Automatic Ear Detection” feature in the AirPods settings can prevent the AirPods from accidentally disconnecting during calls.

If the issue persists, resetting the AirPods to their factory settings can also be a useful troubleshooting step. This can be done by holding down the button on the back of the charging case until the LED light flashes amber, then white.

By following these simple steps, you can prevent unintended hangups during calls while using AirPods.